Solving a Variety of Consumer Computer Problems (Case Study)
It was interesting after my recent varied office session to have a similar situation today with an end-user. Similar, in that it was varied and we covered a lot of ground.
Wayne had saved up a dozen different issues to ask me about or get my help with. And most of these were not everyday items! So here’s what we dealt with today:
Solving a Variety of Office Computer Problems (Case Study)
Many of my service calls only involve 1 or 2 problems. Today’s service call was different. This afternoon, I helped a customer with at least 9 different issues.
I arrived after lunch to help a local small business complete their move into a new office. As is sometimes the case, when I finished the main things the business owner (we’ll call him Jeff) had called me out for, he had a few additional things he needed a bit of help with.