Case Studies

Case Studies

Since 2003, Springfield Computer Guy has served more than 1,000 satisified customers in the Springfield area. Here are a few case studies.

And a few brief small-business success stories:

“Wonderful” Point-of-Sale System for Independent Retail Shop

An independent Springfield retail store needed a point-of-sale system. There are literally hundreds of point-of-sale systems on the market. I served as a consultant to narrow the choices down to 3 or 4 “best choices.” They picked one of these, and after installation and training, described the system they chose as “wonderful” and “perfect for our needs.”

Strafford Business Saved Significantly on a Server Purchase

A service business in Strafford needed a new server for their office. For under $1000, I was able to provide a name brand server comparable to similar machines costing $2000 and more.

Ended Two Months of Frustration With Expensive Machine

A Springfield manufacturer had spent two months trying to get a half million dollar machine working with computer remote-control. I had it up and running in two hours.

A Bigger, Better Web Site — and Savings, Too

An organization hired me to redo their ugly web site. Their new, expanded, and far more professional site will actually cost them less over 3 years — including redesign and expansion — than if they had stayed with their previous site and provider.

Entire Business Was Totally Dead in the Water — But Not For Long

An entire law office moved to a new location. They took all of their computers, printers, networking equipment — everything… then suddenly realized they were dead in the water because they had no idea how to put the whole system back together! I was able in this case to provide same-day emergency service… and had their business back up and running in less than 3 hours.

Business Was Totally Overrun With Viruses — and Clean Setup Was Not an Option.

A Springfield sales organization’s main computer became overwhelmingly infected with literally dozens of viruses and spyware. Since they had no installation cd for their key, irreplaceable software, it wasn’t an option to simply reformat the hard drive. Using a dozen different tools and approaches, I stamped out every last bug.

QuickBooks Support Couldn’t Make QuickBooks Work!

After 4 hours on the phone with QuickBooks technical support, a local plumbing company still could not get their QuickBooks running in multiuser mode — and QuickBooks technical support seemed powerless to resolve the problem. I was able to get them up and running quickly.

Property Management Business Owner Couldn’t Change His Web Site for Seven Weeks — Until…

The owner of a local property management business had been unable to make changes to his web site because his hosting provider had changed their hosting, and his software didn’t work with the new setup. The hosting company had even sent a technical support person to his office, but the technical support person basically said, “I don’t know how to make this work.” After 7 weeks of being unable to update his site, the owner called me. I had him up and running again in half an hour.

These are just a few of our success stories. For blog posts with a few more case studies, click here. Or, for more information on how we can help your situation, give John a call!